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I know, I know. I like the idea of reCAPTCHA to crowdsource a very hard problem for the common good. I know how it works in and out. It is awesome. The only pr
by riobard 15y ago
I know, I know. I like the idea of reCAPTCHA to crowdsource a very hard problem for the common good. I know how it works in and out.
It is awesome.
The only problem: things sound nice in theory do not always work well in practice. I ran into multiple occasions where reCAPTCHA presented me impossible to recognize scans, one extreme example is a printed texture pattern with not a single letter on it.
Your average, non-tech-savvy customers will never know how the system works. They shouldn't either, otherwise the whole idea of reCAPTCHA would have been defeated.
Judging by the volume of complaints about it on various support forums, it is really a bad idea to deploy it in production when you care even slightly about usability, user experience, or simply conversion rate.
Unless your application is a must-have.
- drivebyacct2 15y agoInteresting, I'd never really given it a second thought. I appreciated the drop-in ease bit and hadn't considered its effect on conversion.