Admittedly, this incident is probably a pretty big one since it was acknowledged on their Twitter account. They'll mention it in response to customers but you o

Admittedly, this incident is probably a pretty big one since it was acknowledged on their Twitter account. They'll mention it in response to customers but you only see an actual broadcast to followers when something is really on fire. I hope the responders at least get a bit of sleep (it's currently 11pm here in NZ and the HQ is in Wellington, New Zealand)