Chase Ultimate Rewards travel portal did this at some point in the past. I got to the checkout stage for a hotel booking, never booked, but it still deducted th

Chase Ultimate Rewards travel portal did this at some point in the past. I got to the checkout stage for a hotel booking, never booked, but it still deducted the points from my account. I had to call Chase CS to get them deposited back. This was 5+ years ago, I assume it's been since changed for the better.