This, and the impossibility of resolving the issue, is why I don't trust google. I had my own experience with google unfairly preventing me from using its serv

This, and the impossibility of resolving the issue, is why I don't trust google. I had my own experience with google unfairly preventing me from using its service-- one where I was trying to give them money-- and I realized they really don't have any customer support. This is why I trust Apple. They might be slow, or silent, but they've never left me hanging (and I've been a customer of theres for decades before google existed.) That said, my iCloud account is where media and non-essential information will get stored. If Apple disappears it one day, at most I'll have lost music and movies. But everything real lives somewhere I can control and backup. I use GMAIL, but with POP access, and I store my email locally. However, it is time to get off of gmail and move anyway. It is just such a PITA to manage your own email servers....but I expect a company that does it for a living will provide better support than a company where I'm the product rather than the customer.