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One small externality of Amazon's approach to business optimization: Amazon so closely tracks its drivers that they're strongly incentivized to shave seconds of
by pushcx 5y ago
One small externality of Amazon's approach to business optimization: Amazon so closely tracks its drivers that they're strongly incentivized to shave seconds off of every delivery. When they come to smaller apartments with push-button buzzers, they'll push every button immediately, not just the buzzer matching their package. It disturbs every occupant, but there's the chance that they get buzzed in a few seconds sooner because a different tenant is hoping for their own package, is expecting a guest, or accepts that this is how Amazon works.
- deleted 5y ago[deleted]
- Symbiote 5y agoThe intercom system at my building is "single user". Only the apartment for the last-pressed buzzer can unlock the door, or activate the microphone. If I do the latter, the person outside is stuck talking to me until I disconnect, or it times out — about a minute, I think. It doesn't happen very often, but I've left people stuck outside when they've intentionally wasted my time. The best was a couple of Jehova's Witnesses who dragged me out of the shower with their call, then proceeded to grumble that I was wasting their time as they realized they couldn't buzz anyone else. Sometimes delivery people try the all-buttons thing, but the screen on my intercom unit switches off as soon as they press the next button.