No, you are utterly incorrect. If you produce a product that people depend on — and through which, you either intentionally or inadvertently cause damage to yo

No, you are utterly incorrect. If you produce a product that people depend on — and through which, you either intentionally or inadvertently cause damage to your user base — they have every reason to be upset. If the product is open source, the user base luckily has the option to fix the problem. This isn't true with Signal's model.