I was going to pick a few to complain about, but there are just so many things on that list that are wrong or contradictory. Simple is a very relative thing, q

I was going to pick a few to complain about, but there are just so many things on that list that are wrong or contradictory. Simple is a very relative thing, qnd not everything can be "simple". Not everything is a transient thing, especially if you're trying to improve ypur customers lives. Tinkering qith parts is often the only way to improve a system and setting your sights on changing everything at once is setting yourself up for being overwhelmed. It's just one overly-dogmatic, "new age bs" after another with little though to what the consequences of these heuristics would be.