Same issue in WA. Some recent improvements (HOV lanes, bridge rebuild) resulted in some of the only toll roads in the entire state. Same billing structure with

Same issue in WA. Some recent improvements (HOV lanes, bridge rebuild) resulted in some of the only toll roads in the entire state. Same billing structure with a surcharge to do it by plates. Some (all?) of the cameras have very distracting bright lights coming off of them at night. They incorrectly bill motorcycles all the time, forcing riders to call in and wait on hold to talk to a person and have the charges reversed. Carpools can't even use the HOV lane for free anymore (!!!) without purchasing a transponder and setting it to indicate such. Unbeknownst to us, a transponder broke and was deducting from the account balance when set to indicate carpool for months. It was discovered upon finally managing to empty the entire account, at which point they refused to reverse the charges because it went back too far. 0/10, would not recommend whoever designed and implemented this pile of shit. I suspect screwy incentives exist in this case as well.