A lot of time, especially with Scrum, team communication is now formalized and non-team members participate and evaluate "the process" (indirectly). This can ex

A lot of time, especially with Scrum, team communication is now formalized and non-team members participate and evaluate "the process" (indirectly). This can extinguish direct,non-formal-communication and can lead to CYA attitudes in teams... "A Process" can never be about "the people". Let's say someone would implement Scrum for football teams. Every team could follow the process to the T, n times training, 2 times weight lifting per week, daily meetings, n times cardio work, mobility training, strategy planning/training etc etc.. At the end, in the game there would still be good or bad teams. And the good team would probably be p*** off because they have to do so much formal stuffs just to "do the process right" and ensure "every checkbox in the process list has been ticked off". So yeah, I guess it is up to agile teams .. let's deliver in increments and let's ensure it is what the customer needs. Everything else is secondary.