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I use ID.me to track down my payments...It was indeed a very PITA and I can't imagine those who are less computer literate and those where English is a 2nd lang
by fma 5y ago
I use ID.me to track down my payments...It was indeed a very PITA and I can't imagine those who are less computer literate and those where English is a 2nd language can navigate this complex system. It needs you to turn on your webcam - what if you're using a desktop? I had to take a picture of my license...what if someone doesn't have a smartphone? Even if you do, would they know how to get a photo easily from phone to a computer before the timeout?
There has to be something better.
- rootusrootus 5y ago> There has to be something better. In today's world, the short answer is probably that there should be an iOS and Android app. That probably would have a higher average success rate than a desktop computer.
- JohnFen 5y ago> There has to be something better. Or, at the very least, some reasonable method to prove your identity without having to use something like ID.me.