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Just had to jump through the ID.me hoops to get the IRS to stop sending us money. A bit of a PITA, and my wife couldn't get it to work for her without going th
by rootusrootus 5y ago
Just had to jump through the ID.me hoops to get the IRS to stop sending us money. A bit of a PITA, and my wife couldn't get it to work for her without going through a video call with some employee at the company. I hope it actually works given what a hassle it is.
- fma 5y agoI use ID.me to track down my payments...It was indeed a very PITA and I can't imagine those who are less computer literate and those where English is a 2nd language can navigate this complex system. It needs you to turn on your webcam - what if you're using a desktop? I had to take a picture of my license...what if someone doesn't have a smartphone? Even if you do, would they know how to get a photo easily from phone to a computer before the timeout? There has to be something better.
- rootusrootus 5y ago> There has to be something better. In today's world, the short answer is probably that there should be an iOS and Android app. That probably would have a higher average success rate than a desktop computer.
- JohnFen 5y ago> There has to be something better. Or, at the very least, some reasonable method to prove your identity without having to use something like ID.me.