I think the issues with American airports comes down to two things: money and control. Airports want to make money off of the shops inside, because they view pa

I think the issues with American airports comes down to two things: money and control. Airports want to make money off of the shops inside, because they view passengers as a captured audience. The right business can survive in an airport, but not all of them. Especially in small airports. Really, I think it comes down to control. Airports view passengers as children needing to be controlled. They don’t need short term hotels, they don’t need showers, all of that is expensive and will lead to abuse, so the best way to control passengers is to give them as little comfort as possible. In a way, an airport is a lot like a prison.