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You have to come up with the modicum of empathy to put yourself in the shoes of the users to be able to understand why they are angry. • You must acknowledge t
by bmn__ 5y ago
You have to come up with the modicum of empathy to put yourself in the shoes of the users to be able to understand why they are angry.
• You must acknowledge that privacy is a basic human right.¹ Maybe you were brought up in a culture where these rights don't count; well, here's your opportunity to learn and grow. Maybe you have simply forgotten your school lessons, that's not good and the blame falls squarely on your shoulders then.
• The users were promised UI improvements and an eighth zoom button, instead they got malicious software and bad treatment from the new owners.
• Look at what Muse originally planned, not what they compromised to after the public push-back.
• There is a person at Muse named Daniel Ray who is a sociopath and lacks the basic decency/internal filter in communicating with other people and utter lack of self-preservation for avoiding bad consequences for himself, such that he thinks that threatening a software developer on public Github with doxxing him into the gulag is an acceptable thing to do.
¹ Let's see how these rephrases violating some other human rights feel: "I really don't get the wailing and gnashing of teeth against even the principle of forced castration and hysterectomy." "I really don't get the wailing and gnashing of teeth against even the principle of trading and using chattel slaves."