4 ms·

Which battery controller are you using? I've had trouble replacing the cells on my MacBook Pro 2014 Retina 15" A1398. If it's a TI BQ20Z451, will you keep the

Which battery controller are you using? I've had trouble replacing the cells on my MacBook Pro 2014 Retina 15" A1398. If it's a TI BQ20Z451, will you keep the default unseal code?

nrp 5y ago
It's a TI BQ40Z50-R3. I would strongly recommend doing a pack replacement rather than cell replacements for a Framework Laptop Battery. We'll be making replacement battery packs readily available at a price point that hopefully makes it the clear choice.
- ant6n 5y ago
  The question is whether it will be possible to get a replacement battery five years from now (at a reasonable price point).
  - peterburkimsher 5y ago
    Exactly. Apple even have third-party batteries in their supply chain (installed by an AASP), the printing of the warnings on the cells and the PCB date code look very suspiciously shanzhai. Yet Apple Support were able to confirm that the order number is real and the part came from them. They charged me $600 for it too. It'd better be reliable, unlike the $100 third-party one that idles at 12V, and a voltage spike when waking from sleep killed my logic board.
    - ValentineC 5y ago
      Do you live in a city without an Apple Store? MacBook battery service is $199 USD for their most expensive models: https://support.apple.com/mac/repair/service https://support.apple.com/mac/repair/service I paid exactly $288 SGD to get my battery replaced at the Apple Store here in Singapore.
      - peterburkimsher 5y ago
        I'm in Auckland, and there's no Apple Store in New Zealand. The $600 price is in NZD, too, which means $418 USD. It's not possible to replace only the battery - an AASP will replace the whole top case. I also think it's more expensive for older models, because the parts are not easy to find for a 2014 computer.
        ValentineC 5y ago
        > It's not possible to replace only the battery - an AASP will replace the whole top case. Yeah, this is true for Apple's battery service as well. I got a new keyboard and trackpad for the $288 SGD I paid. > I also think it's more expensive for older models, because the parts are not easy to find for a 2014 computer. This would only make sense if parts weren't ordered from Apple directly. I would imagine that they are able to as an AASP. Apple products only enter their vintage list after 5 years, and their obsolete list after 7 years: https://support.apple.com/en-us/HT201624 https://support.apple.com/en-us/HT201624 In this case, it looks like the AASP would still be able to order parts for your 2014 MacBook without extra cost.
        peterburkimsher 5y ago
        The AASP got the part from Apple, but charged me 600 NZD and the parts look shanzhai (blurry printing on the cells, wrong PCB date code). Apple Support confirmed the order number is a genuine Apple part. Makes me worry about Apple's own supply chain quality. The AASP also did a pretty shoddy job at repairing: the case screws were in the wrong positions, and the logic board was seated badly so I couldn't plug in USB. I just spent an hour this morning reseating the logic board myself.
  - nrp 5y ago
    What helps us keep replacement parts available is that we'll be continuing to build new Framework Laptops with form-factor-compatible modules for the foreseeable future. That means we will still be manufacturing new batteries compatible with original Framework Laptops for many years.

Which battery controller are you using? I've had trouble replacing the cells on my MacBook Pro 2014 Retina 15" A1398. If it's a TI BQ20Z451, will you keep the default unseal code?

nrp 5y ago

It's a TI BQ40Z50-R3. I would strongly recommend doing a pack replacement rather than cell replacements for a Framework Laptop Battery. We'll be making replacement battery packs readily available at a price point that hopefully makes it the clear choice.

ant6n 5y ago
The question is whether it will be possible to get a replacement battery five years from now (at a reasonable price point).
- peterburkimsher 5y ago
  Exactly. Apple even have third-party batteries in their supply chain (installed by an AASP), the printing of the warnings on the cells and the PCB date code look very suspiciously shanzhai. Yet Apple Support were able to confirm that the order number is real and the part came from them. They charged me $600 for it too. It'd better be reliable, unlike the $100 third-party one that idles at 12V, and a voltage spike when waking from sleep killed my logic board.
  - ValentineC 5y ago
    Do you live in a city without an Apple Store? MacBook battery service is $199 USD for their most expensive models: https://support.apple.com/mac/repair/service https://support.apple.com/mac/repair/service I paid exactly $288 SGD to get my battery replaced at the Apple Store here in Singapore.
    - peterburkimsher 5y ago
      I'm in Auckland, and there's no Apple Store in New Zealand. The $600 price is in NZD, too, which means $418 USD. It's not possible to replace only the battery - an AASP will replace the whole top case. I also think it's more expensive for older models, because the parts are not easy to find for a 2014 computer.
      - ValentineC 5y ago
        > It's not possible to replace only the battery - an AASP will replace the whole top case. Yeah, this is true for Apple's battery service as well. I got a new keyboard and trackpad for the $288 SGD I paid. > I also think it's more expensive for older models, because the parts are not easy to find for a 2014 computer. This would only make sense if parts weren't ordered from Apple directly. I would imagine that they are able to as an AASP. Apple products only enter their vintage list after 5 years, and their obsolete list after 7 years: https://support.apple.com/en-us/HT201624 https://support.apple.com/en-us/HT201624 In this case, it looks like the AASP would still be able to order parts for your 2014 MacBook without extra cost.
        peterburkimsher 5y ago
        The AASP got the part from Apple, but charged me 600 NZD and the parts look shanzhai (blurry printing on the cells, wrong PCB date code). Apple Support confirmed the order number is a genuine Apple part. Makes me worry about Apple's own supply chain quality. The AASP also did a pretty shoddy job at repairing: the case screws were in the wrong positions, and the logic board was seated badly so I couldn't plug in USB. I just spent an hour this morning reseating the logic board myself.
- nrp 5y ago
  What helps us keep replacement parts available is that we'll be continuing to build new Framework Laptops with form-factor-compatible modules for the foreseeable future. That means we will still be manufacturing new batteries compatible with original Framework Laptops for many years.