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The pricing page mentioning “platform fees” without specifying what they are doesn’t seem like the best thing. If you charge, or plan to charge, other fees, may
by samrolken 5y ago
The pricing page mentioning “platform fees” without specifying what they are doesn’t seem like the best thing. If you charge, or plan to charge, other fees, maybe also mention them on the pricing page.
If you aren’t charging fees yet you can turn it into a promotional thing about how you’re waiving the fees for the first X months.
- youseff 5y agoAgreed, the pricing page was rushed a little, so the "platform fees" placeholder isn't relevant at this point in time. We will indeed introduce fees at a later date (in ~6 months or so), so I'll definitely be incorporating your suggestion. Thanks for that :)
- somebodythere 5y agoYou can say "Platform fees (waived during beta)" or something like that to make it clear.
- samrolken 5y agoIf you are already planning to charge people that are signing up for free, then it is relevant at this point in time. How do you plan to handle: Today: customer signs up for free. In six months: you start charging fees In six months plus one day: the customer sells something, incurring a fee even though they signed up for free.