There's no bug that could possibly cause that behavior. Someone requested a ride and then cancelled it. Maybe they requested both an Uber and a Lyft and went wi

There's no bug that could possibly cause that behavior. Someone requested a ride and then cancelled it. Maybe they requested both an Uber and a Lyft and went with the one that was going to pick them up faster. Or they just changed their minds and cancelled the ride for some other reason. Also, we value driver privacy as much as rider privacy, so the same privacy guidelines apply there. The only way to get someone to look at a specific event is to file a support ticket and have the support agent go through our system. Any other method of access is basically forbidden.