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It is possible that no individual person knew the full scope of what was happening. What is needed is anytime a company pursues legal action is a line from the
by jackpirate 15y ago
It is possible that no individual person knew the full scope of what was happening. What is needed is anytime a company pursues legal action is a line from the CEO (or delegate) saying they are fully aware of the details of this case and take personal responsibility for its correctness.
- wnight 15y agoWhat is needed is to charge the company directly as well as any specific people. Nothing should happen without oversight and that's the company's responsibility, in the way a warranty return is the company's, not the mailroom guy's, responsibility. The discussion is a bit like the Chinese-Room thought experiment. Would you charge the worker if the manual on deciphering Chinese was actually a manual on running a Ponzi scheme in Chinese? In some hypotheses it might be unclear to the workers that the process is ultimately unjust, but practically (speaking as someone who's been (briefly) employed at a few shady companies), intentional ignorance of their effects, and usually an attitude that the customer deserved it for not knowing better, are pervasive from customer service up to management.