That’s an intuitive explanation for why the claim might be true. An intuitive explanation for why the claim might not be true is that production has your entir

That’s an intuitive explanation for why the claim might be true. An intuitive explanation for why the claim might not be true is that production has your entire user base testing it in real time. Recreating, diagnosing, and collecting feedback on a fix would be much cheaper. Of course that doesn’t necessarily account for the expense to your customers. Which is why it’s important to have both a specific explanation for what a claim is claiming, and some empirical verification to back it up. This claim seems to have neither.