4 ms·
The tough thing about being attacked in the press with misinformation is it is very difficult to respond in a way that comes across well. As you can see from th
by cbsmith 5y ago
The tough thing about being attacked in the press with misinformation is it is very difficult to respond in a way that comes across well. As you can see from the Post's publication of the correspondence from NSO (https://www.washingtonpost.com/investigations/2021/07/18/nso-group-response-pegasus-project/ https://www.washingtonpost.com/investigations/2021/07/18/nso...), they did try to inform the media about the technical nuance, but it's hard to get between a journalist and what looks like a great story.
I think a skilled and experienced PR professional could have maybe navigated this successfully, but I've seen plenty of them fail in less difficult contexts than this.
- JohnFen 5y agoIt's also tougher when you're an organization that blew its credibility before this latest thing even happened.