We had a far worse experience. We were thinking about upgrading to the Enterprise edition. The sales reps took all our details and several months later complain

We had a far worse experience. We were thinking about upgrading to the Enterprise edition. The sales reps took all our details and several months later complained to our federal client using the details we provided making bs claims about security of the Community edition and licensing to them. All under the guise of "you didn't respond to us about the price quote". We lost face because of that, although finally the client understood that it was all bs. Stay away from MongoDB and if you have to contact them make sure they sign a strict NDA and don't reveal any details to them.