This, 100 times this. I don't think I'll ever understand how Google so horribly lost the "Chat Race". They were in early, had a product, let it flounder, then l

This, 100 times this. I don't think I'll ever understand how Google so horribly lost the "Chat Race". They were in early, had a product, let it flounder, then launched multiple other chat services that all were bad in their own way.