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Zoom still has the best UX from what I can tell though, and they already have wide adoption. I've also started to hear Zoom as a noun in place of meeting, "let

Zoom still has the best UX from what I can tell though, and they already have wide adoption. I've also started to hear Zoom as a noun in place of meeting, "let's do a Zoom", etc., even with people who don't work in tech. They took over due to being the best offering. They seem entrenched to me now, but who knows...

jorams 5y ago
> Zoom still has the best UX from what I can tell though Can you explain how? To me it seems like the most clunky option that largely became big because people used its name in place of the concept. Some adoption is for latency benefits, but it's not like it's great at that either. - It desperately wants me not to use the web app - The desktop app opens a bunch of separate windows, largely without much of a purpose - The desktop app for some reason requires audio to be enabled separately - Only the host can share their screen by default - The "leave meeting" button seems to confuse many people due to its weird one-button submenu By contrast basically every alternative is just a single click to join, doesn't require extra permissions for core functionality, joins audio by default and just leaves the meeting when you press the button for it.
- w4llstr33t 5y ago
  Zoom just works for me, but I use the desktop app. I don't mind that an additional window opens. After starting a meeting or joining one, I can close everything except the meeting window. If I want to leave a meeting, I just close the app. It does ask me to confirm if I want to leave, but I don't mind that either. I do remember how unreliable WebEx was (dropped calls, bad audio, bad video, etc). That was also a desktop app experience, but it was a few years back. I have used Microsoft Teams and Google Hangouts recently as well, although only in the browser. They seemed clunkier to me, but it looks like Microsoft Teams has a desktop app, so maybe the experience of that is better. I've also tried Discord video calls on their desktop app, but the audio and video quality just didn't compare to Zoom, but maybe it's better with a better plan. Slack calls seemed mostly OK but that was just for a 1 on 1 call, and overall I still preferred Zoom. In my experience it also seems like Zoom handles low connectivity well, although sometimes it speeds voices up to catch up, but again, I don't mind and then I feel like at least I'm not missing what other folks are saying. Anyway, in general, the experience of Zoom for me has been better than anything other meeting software I've tried.

jorams 5y ago

> Zoom still has the best UX from what I can tell though Can you explain how? To me it seems like the most clunky option that largely became big because people used its name in place of the concept. Some adoption is for latency benefits, but it's not like it's great at that either. - It desperately wants me not to use the web app - The desktop app opens a bunch of separate windows, largely without much of a purpose - The desktop app for some reason requires audio to be enabled separately - Only the host can share their screen by default - The "leave meeting" button seems to confuse many people due to its weird one-button submenu By contrast basically every alternative is just a single click to join, doesn't require extra permissions for core functionality, joins audio by default and just leaves the meeting when you press the button for it.

w4llstr33t 5y ago
Zoom just works for me, but I use the desktop app. I don't mind that an additional window opens. After starting a meeting or joining one, I can close everything except the meeting window. If I want to leave a meeting, I just close the app. It does ask me to confirm if I want to leave, but I don't mind that either. I do remember how unreliable WebEx was (dropped calls, bad audio, bad video, etc). That was also a desktop app experience, but it was a few years back. I have used Microsoft Teams and Google Hangouts recently as well, although only in the browser. They seemed clunkier to me, but it looks like Microsoft Teams has a desktop app, so maybe the experience of that is better. I've also tried Discord video calls on their desktop app, but the audio and video quality just didn't compare to Zoom, but maybe it's better with a better plan. Slack calls seemed mostly OK but that was just for a 1 on 1 call, and overall I still preferred Zoom. In my experience it also seems like Zoom handles low connectivity well, although sometimes it speeds voices up to catch up, but again, I don't mind and then I feel like at least I'm not missing what other folks are saying. Anyway, in general, the experience of Zoom for me has been better than anything other meeting software I've tried.