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Controversial take: We found that we get better responsiveness from our open source community on Slack at PostHog, probably as our users have it open for work a
by james_impliu 5y ago
Controversial take: We found that we get better responsiveness from our open source community on Slack at PostHog, probably as our users have it open for work already and are used to posting without too much thought, whereas making a post on a forum feels like a higher barrier to entry. This feedback helps us improve the product. Would love something that extracts all the content and pushes it somewhere indexable though, as we often end up manually taking conversations and converting into github issues etc.