Depends. Would it be Thursday between 09:00 and 16:00? If so they'd have someone here in 25 minutes. If not, it'd take something like an hour until someone turn

Depends. Would it be Thursday between 09:00 and 16:00? If so they'd have someone here in 25 minutes. If not, it'd take something like an hour until someone turned up and asked if I wanted to make a report.