The most import parts don't cost money. Fixed schedules, non-punitive work rules, flexibility, treating your employees like they have value. The shift in cultur

The most import parts don't cost money. Fixed schedules, non-punitive work rules, flexibility, treating your employees like they have value. The shift in culture began when we went from having a "personnel department" to "Human Resources" - resources are something you often extract and use up, to the point we have a special way to call out resources that are renewable.