Status pages are designed to be green so that Sales can tell people you're never down. Everyone does it, so you have to do it too. My experience with monitori

Status pages are designed to be green so that Sales can tell people you're never down. Everyone does it, so you have to do it too. My experience with monitoring 100% of outgoing API calls is that many services have well below a 100% success rate. Sometimes there are just unexplained periods of less than 100% success, with no update to the status page, and sometimes there's even a total outage. (I had a sales call with one of these providers, and they tried to sell me a $40,000 a year plan. I just wanted their engineers to have my dashboards so they can see how broken their shit is.) The one shining light in the software as a service community is Let's Encrypt. At the first sign of problems, their status page has useful information about the outage.