5 ms·
Maybe if enough businesses did this it would drive a societal shift. I've had the pleasure of firing a small handful of customers from my very small SaaS busin
by njovin 5y ago
Maybe if enough businesses did this it would drive a societal shift. I've had the pleasure of firing a small handful of customers from my very small SaaS business when they were outrightly rude or vulgar. I feel terrible whenever I see an employee at any business having to be sanguine with an abusive customer, it shouldn't be tolerated.
- luffapi 5y agoIt shouldn’t be, but just be aware that you’re asking people to put themselves in harms way. I’d rather grin and bear a jerk customer than get shot by one waiting outside after my shift because I personally had to kick them out. I totally agree abusive customers are a huge problem though.
- deleted 5y ago[deleted]
- cwkoss 5y agoIf other customers object to rude customers behavior and demand they are kicked out, it destroys "customer is always right" rationale - they have to choose one customer to disappoint and will probably choose the one being abusive to their workers. Also tends to deflate the rude customer.