My experience with dinosaur banks (specifically HSBC and TSB) has been one of pure frustration. I can generally tolerate some friction in the system, but just d

My experience with dinosaur banks (specifically HSBC and TSB) has been one of pure frustration. I can generally tolerate some friction in the system, but just dumb things like "to change your address we need to send you a letter that you need to sign and return to us" make using the dinosaur banks totally radioactive to me relative to using the new generation of fintech apps.