In Germany banks have to reimburse some fees after a court decision. But each customer has to write their own letter, the banks offer no forms or real help beca

In Germany banks have to reimburse some fees after a court decision. But each customer has to write their own letter, the banks offer no forms or real help because it's not in their best interest. Still Deutsche Bank put aside 350 million Euro, only 100 of those is for fees, the rest I assume is the extra administrative hassle.