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No it won't, all CSR #2 needs to say is "CSR #1 is wrong and shouldn't have told you that." Now what? AT&T has done this to me in the past.

• ornornor 5y ago
  In that case, the same information written down instead of spoken won’t help either.
• antihero 5y ago
  Well surely then you can void your contract, because you agreed it based on false information?