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I would record the call, that should be proof enough once they “forget” to refund you.
by ornornor 5y ago
I would record the call, that should be proof enough once they “forget” to refund you.
- missedthecue 5y agoBecause no one can fake a phone call? Just get the offer in writing.
- ornornor 5y agoYes of course technically anyone can fake anything including hard copies. In practice, once you have to go up against your carrier, having a recording stating an actual employee number with a voice that matches the CSR that your account file says you spoke to will be good enough. Don’t be so pedantic.
- SheinhardtWigCo 5y agoNo it won't, all CSR #2 needs to say is "CSR #1 is wrong and shouldn't have told you that." Now what? AT&T has done this to me in the past.