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A few weeks ago I moved my sim from a broken LG V20 to a Oneplus 3t and att suspended my account. I wasn't sent a message or any kind of notification. My sim ju
by dmm 5y ago
A few weeks ago I moved my sim from a broken LG V20 to a Oneplus 3t and att suspended my account. I wasn't sent a message or any kind of notification. My sim just stopped working.
I had to call att support for 30+ minutes to find out that it was because the 3t doesn't support volte and get my account reactivated.
The way att has been handling this transition has been really shitty.
VOLTE is a banned subject on the lineageos subreddit because support for it is so spotty and hw manufacturers and carriers don't release the information to rom devs that they need to support it.
- sp332 5y agoSomeone else had all of their outgoing calls redirected to AT&T customer service. https://twitter.com/mcclure111/status/1415078945989566469 https://twitter.com/mcclure111/status/1415078945989566469
- chasil 5y agoI just tried an "unlocked" iPhone 7 on my brother's Verizon prepaid, and SMS works, but calls don't. He bought a Samsung, and that seems fine. He's keeping the iPhone for Siri. I don't feel like teaching him how to enable Google Assistant just yet.
- Aerroon 5y agoAbout 15 years ago I had a teacher who remarked that phones are starting to do more and more things. He said that it won't be too long until the calling functionality becomes spotty. I guess we're there now.
- cortesoft 5y agoNot quite clear from your comment, it stopped working even when you switched it back to your old phone? Otherwise, it just sounds like your phone didn't work because it was incompatible, not because your account was banned.
- kiwijamo 5y agoThe phone should still work for other functions so if stuff like data etc stopped working entirely it does seem possible it was due to a SIM being blocked/disabled.
- dmm 5y agoMy account was completely disabled. I tried two other phones that are compatible with att volte and they only worked after talking to att support.