He makes a good point about coops being responsive to local needs, and you can see this trend in larger datasets where (e.g.) the JDPower survey of utility cust

He makes a good point about coops being responsive to local needs, and you can see this trend in larger datasets where (e.g.) the JDPower survey of utility customers finds coops beat IOUs on average (780 to 740ish) when it comes to customer satisfaction [0]. There have been some calls to turn PG&E into a coop or a municipally owned utility. I would not want to be part of the management team that tries to pull that off. No governance model in the world can make deferred maintenance magically disappear, or balance the demands between urban and rural customers in PG&Es giant service territory. [0] https://www.jdpower.com/business/press-releases/2020-electric-utility-residential-customer-satisfaction-study https://www.jdpower.com/business/press-releases/2020-electri...