The proper response to these "somebody-blindly-followed-navi-and-hurt-themselves" stories should not be just ad-hoc patching of particular cases by map improvem

The proper response to these "somebody-blindly-followed-navi-and-hurt-themselves" stories should not be just ad-hoc patching of particular cases by map improvements. It should be a holistic UX review to solve the problem at its core - how to get people to stay alert and be critical of navigation directions. How? I don't know, but surely Google has/can hire literal PhDs to solve this.