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Ask HN: Do you think Amazon's “Customer Centric” approach is declining?
- friendpaper 5y agoyes, and with that, precision falling as well Customers are fully acquired, its profit time baby
- atlasunshrugged 5y agoIn the sense that they've let their marketplace get overwhelmed by knockoffs and ads, yes. In the sense of actual customer support from Amazon, I continue to have great experiences every time I contact them.