you'd be surprised. At a former job (in IT in academia)... me: I think we can build something in-house here better than what the vendor will provide, I think t

you'd be surprised. At a former job (in IT in academia)... me: I think we can build something in-house here better than what the vendor will provide, I think the vendor's solution is likely to be a failure for us. them: Yeah, but if do it in-house and it fails, it's our fault. If the vendor's solution fails, it's their fault -- plenty of very prestigious universities are using this vendor, nobody's going to blame us for choosing them. [Ie, "nobody got fired for picking IBM" basically].