I spent 10 years in a public service. In that time, management centralised all IT support into one office to save money. The next set of management - to fix cl

I spent 10 years in a public service. In that time, management centralised all IT support into one office to save money. The next set of management - to fix claims of insufficient customer service - split IT out and embedded them into the various departments again. When I left, management was looking to centralise again... So. Much. Bullshit.