A few years ago I stumbled on and worked through [this excellent content on assertiveness](https://www.cci.health.wa.gov.au/Resources/Looking-After-Yourself/Ass

A few years ago I stumbled on and worked through [this excellent content on assertiveness](https://www.cci.health.wa.gov.au/Resources/Looking-After-Yourself/Assertiveness https://www.cci.health.wa.gov.au/Resources/Looking-After-You...) offered free of charge by a government health agency in Western Australia. It's includes methods for practical application and prompts for reflection. There are 10 PDF modules: 1. What is Assertiveness? 2. How to Recognise Assertive Behaviour 3. How to Think More Assertively 4. How to Behave More Assertively 5. Reducing Physical Tension 6. How to Say “No” Assertively 7. How to Deal Assertively with Criticism 8. How to Deal with Disappointment Assertively 9. How to Give and Receive Compliments Assertively 10. Putting it All Together It was incredibly beneficial for me and I'd highly recommend giving it a shot.