Maybe, but at the same time, often when changes happen to a product at a large company, a large amount of the public gets pissed. It's often not "hey we have so

Maybe, but at the same time, often when changes happen to a product at a large company, a large amount of the public gets pissed. It's often not "hey we have some feedback", it's "hey we're going to go shoot up your HQ if you don't change xyz back to the way it was". You've seen people's reactions to stuff like Reddit/Facebook/Youtube redesigns, right? It's wild. And those are relatively small things. So I feel like the "sensitivities" you're talking about are a bit imbalanced here between users of a large company and the large company.