We have approached a technology evolution segment where Facebook pages replace small business websites as discoverability is simply better than on own blog as s

We have approached a technology evolution segment where Facebook pages replace small business websites as discoverability is simply better than on own blog as small players are SEO handy capped. Same goes for devs with indie games,they need to be on high traffic platforms to survive. YouTube videos as well. The above-mentioned are fb, google and apple, they can all cut you off the platform with almost no way to speak to a human for case review. The e commerce platforms have a bit less of an irreversible way of doing things and you can get hold of human support. I am not sure what is the right way to go on about, but maybe force some companies to offer human operated support?