It's one of the most confusing things I've ever seen in a Google product. At some point I accepted a clickthrough and Hangouts disappeared from my Gmail. I've

It's one of the most confusing things I've ever seen in a Google product. At some point I accepted a clickthrough and Hangouts disappeared from my Gmail. I've been using it for years to stay in touch with my parents, now they still see Hangouts and can call me on it, but I have no way to initiate a call with them except by sending them a text chat with a link to a meet?! That's useless, it doesn't make a ringing sound on their end. Personal video calls are not corporate meetings! I sort of defaulted to using Hangouts for a long time because I used to work on Gmail. The current state of things is embarrassing for Google - I have literally no idea how to do video calls with my parents using Google products now (as they can last longer than an hour and we don't set a fixed time for them, just a date). There's this thing called Duo but it's mobile only, or at least tied to mobiles, but my parents use their computer to do video calls so I don't know what to tell them to do. I'll probably just look for some alternative. Maybe Skype still exists and works well? Does anyone have any recommendations?