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There's a lot of value in NOT having to make those decisions. Most users don't want to think about how their computer or phone should work—they just want it to
by sxg 5y ago
There's a lot of value in NOT having to make those decisions. Most users don't want to think about how their computer or phone should work—they just want it to work out of the box. That requires sensible defaults and slowly introducing changes to adapt to evolving user behavior.
- bellyfullofbac 5y agoTo point a change I hate, Chrome on mobile now displays tabs as thumbnails instead of stacked like index cards: https://9to5google.com/2019/09/19/chrome-android-tab-grid/ https://9to5google.com/2019/09/19/chrome-android-tab-grid/ , a change I really dislike. I really wonder how that's adapting to evolving user behavior...
- juancampa 5y agoIn the current state of affairs everyone gets what's best for the average user. Not what's best for each individual users. Edit: actually, everyone gets what monetizes better, which frequently, but not always, is what works best for the avg user
- sxg 5y agoI would argue that in order to prevent users from leaving your platform or from developing a reputation for being a stagnant platform (e.g. Internet Explorer/Edge, Windows, IBM) you need to be sensitive to new trends. Meaning you'll occasionally need to preemptively try new features before you can be sure they're a move in the right direction. Obviously, not everything you try will be a hit but the constant experimentation is key.
- juancampa 5y agoAgreed. My point is that in the current state of affairs, 3rd parties dictate how we use our computers. In an ideal world, users should have the option to customize behavior with relative low effort or cost. The root problem is that software is incredibly expensive to build.