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Just my observations, but some business entities run into legal challenges that vary greatly by industry. B2B customers have a contractual relationship with yo
by LinuxBender 5y ago
Just my observations, but some business entities run into legal challenges that vary greatly by industry. B2B customers have a contractual relationship with you, not your hosting provider. If your hosting provider has an "oops we leaked your data" they only breached the contract with their vendor, not themselves. The contract can specify how data is managed. Adding to this, some companies/banks legal controls are compatible with SOC2 controls of a 3rd party data processor being audited and some companies are not. Some companies can cite the 3rd parties audited certifications and some can not based on preexisting legal contractual agreements with their own customers. I am not a lawyer, but had to sit in many meetings with lawyers and businesses and this is a real issue they have to address. I have also worked for a large bank. Rules, regulations and contracts around 3rd party data processors and financial institutions can get very complicated. There are a myriad of additional complicating variables that go beyond regulations. Legal obligations also vary by relationship. If a bank has preexisting relationships with other banks, they may be obligated to get approval from the other banks to change how their data is managed. Amending contracts is non-trivial. This rabbit hole can get very deep.
- elliekelly 5y agoI'm a banking attorney and I think you've hit the nail on the head. Vendor management is popular with regulators, particularly with respect to info sec and data privacy, and the navigating the contractual responsibilities can quickly become burdensome. Getting the lawyers on both sides to agree to language for the ongoing certification(s) that will also satisfy the internal auditors, the outside auditors, the regulators... suddenly something that sounded simple when the contract was signed takes several meetings and a lot of back and forth.