You make very good points. This kind of system only works with strong support from the CEO, where everyone is firmly “on the same team” and has designated posit

You make very good points. This kind of system only works with strong support from the CEO, where everyone is firmly “on the same team” and has designated positions to play (e.g. IT has to provide the IT stuff). Once you allow shopping around within the company or externally, you end up in a shitshow. It’s still better than the typical approach, where everyone is just angry at IT all the time “because they are such a drag with so many expenses”. Outside of the extremely dysfunctional cases, charging everything back to business units is at least the more honest approach.