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Teams’ notifications on Mac are an ongoing debacle. Because they are Microsoft’s own implementation, rather than using the system API, not only do they not resp

Teams’ notifications on Mac are an ongoing debacle. Because they are Microsoft’s own implementation, rather than using the system API, not only do they not respect DND, they also helpfully get lost behind other notifications that come in from properly designed applications. According to the Microsoft admin updates I’m subscribed to, native notifications on Mac have been in a beta channel for months, with a full rollout pushed back repeatedly for no reason that I can discern.

HelixEndeavor 5y ago
Developers stubbornly refusing to utilize the tools provided by the operating system because they think they can do it better (90% of the time they can't) is one of my greatest pet peeves. You should ONLY ever use your own engine for things like notifications if the particular OS doesn't support them (pre-10 Windows)
- hackthememes 5y ago
  I believe that in this case it's simply convenience/laziness to have a single notifications codebase across both operating systems? That and Windows didn't have native notifications when it was first developed. Not that it excuses a big chat application from MS behaving this way, just saying that they probably didn't deliberately choose to re-implement notifications just because they didn't like the OS ones.
  - ygra 5y ago
    Some software also presents that in the settings as the choice between "native notifications, which don't have as many features" and "custom notifications, which have all bells and whistles". And the default of course is the one with more features, not the one that respects your settings. I think Mattermost was where I've seen that distinction.
  - joshuaissac 5y ago
    Windows has had balloon notifications since Windows 2000. These show up as toast notifications by default in Windows 10, so compliant applications would be transitioned automatically.
  - stefan_ 5y ago
    This is what happens in an Electron world. Lots of experts around to make some JS+CSS notification boxes because they keep reinventing those for every SPA anyway, but.. integrate with the native system notifications? They don't even know how Electron works so how would they begin to do any of that.
- greggman3 5y ago
  AFAIK, every native app can subscribe and read all notifications, at least on Windows. So, sending notifications to the OS is a huge privacy issue.
- mvolfik 5y ago
  overall I agree, but tbh I'm quite happy for Telegram Desktop having its own notifications - the system ones in my Ubuntu Gnome (went through a few LTS upgrades, but not heavily customized) are really messed up, especially when Firefox sends something
cygned 5y ago
They also get lost when you're in fullscreen. If I wouldn't get them on my watch, I'd basically be unreachable on Teams.
- faebi 5y ago
  Exactly. I have one screen and I am nearly always working in full screen. My mac is often muted at the same time. Like that I am able to miss many calls because MS Teams shows the notifications on a space which I am not using. This would be no issue if they used system notifications.
heythere22 5y ago
You would think its better on windows, but it's not. The notifications ignore the global notification settings and pop up even when you only allow notifications with priority. And they are using their own implementation as well
- OGWhales 5y ago
  I see there is a setting in teams for using windows' notification vs using teams' notifications. I haven't tried it, so it probably doesn't actually work, but I figured I'd point it out.
bouke 5y ago
To add insult, the notifications are a separate window on macOS. So when you use cmd+tab to switch _to_ Teams, you might end up in that notifications window. Even when there are no Teams notifications, that window remains. This is very painful when in full-screen mode, as cmd-tabbing to Teams simply doesn’t work. I’m on the beta where you can switch to native notifications, but they’ve only implemented that (poorly) for chat notifications. Calls still use their own notifications. Poorly you ask? Well the notification doesn’t show the sender when posting in a group channel; it uses the group name as the notification title.
- dkdbejwi383 5y ago
  It makes me wonder how they manage to get it so wrong. Is there nobody at Microsoft who uses teams that they can ask for UX feedback? Does all the user feedback they collect go straight to the bin?
  - r00fus 5y ago
    It's a competition among the sub-groups to see who can inflict the most damage...
- lillesvin 5y ago
  They're registered as a separate window on Windows too. When I alt-tab, I frequently end up in the notification window. My main question is, why are people still doing desktop apps in JS? (Yes, I know, cross-platform... There are other ways to do that.) They always end up breaking with the native UI conventions on the host OS, and they're stupidly resource hungry.
- MaanuAir 5y ago
  If you’re on a 2nd space in macOS, typing CMD-TAB to switch to the Teams window in 1st space will NOT display Teams and will keep you in 2nd space. Breaking the native CMD-TAB shortcut is breathtaking… (Workaround: switch to any other app in 1st space first, then switch to Teams…)
  - 5y ago
deleted 5y ago
[deleted]
robin_reala 5y ago
I have native mac notifications? Menu / Settings / Notifications / Notification style / Mac.
Ashanmaril 5y ago
Also the sound seems to register itself as a media sound, so it will hijack your play/pause functionality. If I'm playing music and get a call, pressing play/pause to stop my music will just stop the ringing while continuing to play the music. Additionally, if I get a call and pick up, later on if I hit play/pause it'll continue playing the Teams call jingle instead of my music. It can even be seen in Big Sur with the new playing media icon in the top bar. If I click that I can see that there's an item for my music, and an item for Teams sounds.

HelixEndeavor 5y ago

Developers stubbornly refusing to utilize the tools provided by the operating system because they think they can do it better (90% of the time they can't) is one of my greatest pet peeves. You should ONLY ever use your own engine for things like notifications if the particular OS doesn't support them (pre-10 Windows)

hackthememes 5y ago
I believe that in this case it's simply convenience/laziness to have a single notifications codebase across both operating systems? That and Windows didn't have native notifications when it was first developed. Not that it excuses a big chat application from MS behaving this way, just saying that they probably didn't deliberately choose to re-implement notifications just because they didn't like the OS ones.
- ygra 5y ago
  Some software also presents that in the settings as the choice between "native notifications, which don't have as many features" and "custom notifications, which have all bells and whistles". And the default of course is the one with more features, not the one that respects your settings. I think Mattermost was where I've seen that distinction.
- joshuaissac 5y ago
  Windows has had balloon notifications since Windows 2000. These show up as toast notifications by default in Windows 10, so compliant applications would be transitioned automatically.
- stefan_ 5y ago
  This is what happens in an Electron world. Lots of experts around to make some JS+CSS notification boxes because they keep reinventing those for every SPA anyway, but.. integrate with the native system notifications? They don't even know how Electron works so how would they begin to do any of that.
greggman3 5y ago
AFAIK, every native app can subscribe and read all notifications, at least on Windows. So, sending notifications to the OS is a huge privacy issue.
mvolfik 5y ago
overall I agree, but tbh I'm quite happy for Telegram Desktop having its own notifications - the system ones in my Ubuntu Gnome (went through a few LTS upgrades, but not heavily customized) are really messed up, especially when Firefox sends something

cygned 5y ago

They also get lost when you're in fullscreen. If I wouldn't get them on my watch, I'd basically be unreachable on Teams.

faebi 5y ago
Exactly. I have one screen and I am nearly always working in full screen. My mac is often muted at the same time. Like that I am able to miss many calls because MS Teams shows the notifications on a space which I am not using. This would be no issue if they used system notifications.

heythere22 5y ago

You would think its better on windows, but it's not. The notifications ignore the global notification settings and pop up even when you only allow notifications with priority. And they are using their own implementation as well

OGWhales 5y ago
I see there is a setting in teams for using windows' notification vs using teams' notifications. I haven't tried it, so it probably doesn't actually work, but I figured I'd point it out.

bouke 5y ago

To add insult, the notifications are a separate window on macOS. So when you use cmd+tab to switch _to_ Teams, you might end up in that notifications window. Even when there are no Teams notifications, that window remains. This is very painful when in full-screen mode, as cmd-tabbing to Teams simply doesn’t work. I’m on the beta where you can switch to native notifications, but they’ve only implemented that (poorly) for chat notifications. Calls still use their own notifications. Poorly you ask? Well the notification doesn’t show the sender when posting in a group channel; it uses the group name as the notification title.

dkdbejwi383 5y ago
It makes me wonder how they manage to get it so wrong. Is there nobody at Microsoft who uses teams that they can ask for UX feedback? Does all the user feedback they collect go straight to the bin?
- r00fus 5y ago
  It's a competition among the sub-groups to see who can inflict the most damage...
lillesvin 5y ago
They're registered as a separate window on Windows too. When I alt-tab, I frequently end up in the notification window. My main question is, why are people still doing desktop apps in JS? (Yes, I know, cross-platform... There are other ways to do that.) They always end up breaking with the native UI conventions on the host OS, and they're stupidly resource hungry.
MaanuAir 5y ago
If you’re on a 2nd space in macOS, typing CMD-TAB to switch to the Teams window in 1st space will NOT display Teams and will keep you in 2nd space. Breaking the native CMD-TAB shortcut is breathtaking… (Workaround: switch to any other app in 1st space first, then switch to Teams…)
- 5y ago

deleted 5y ago

[deleted]

robin_reala 5y ago

I have native mac notifications? Menu / Settings / Notifications / Notification style / Mac.

Ashanmaril 5y ago

Also the sound seems to register itself as a media sound, so it will hijack your play/pause functionality. If I'm playing music and get a call, pressing play/pause to stop my music will just stop the ringing while continuing to play the music. Additionally, if I get a call and pick up, later on if I hit play/pause it'll continue playing the Teams call jingle instead of my music. It can even be seen in Big Sur with the new playing media icon in the top bar. If I click that I can see that there's an item for my music, and an item for Teams sounds.