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I subscribed to the NASL stream and paid $25 and suffered a similar awful experience related to video quality. Any questions on how to fix it on their chat was

I subscribed to the NASL stream and paid $25 and suffered a similar awful experience related to video quality. Any questions on how to fix it on their chat was met with anger from mods, with answers not to spam even though I asked once or twice the most, and now my comments are getting downvoted in this thread. I really liked Justin.tv and had intended on paying for more streams, but it seems like a big joke to me as far I can see.

emmett 15y ago
We are always working really hard on quality of service for video. For example, note the button we have added to report video problems. The biggest problem here is measuring quality - none of the obvious metrics really correlate. That said, sorry you had a bad experience and we will strive to make sure in the future you have a good one.
- dsl 15y ago
  Go to YouTube and play a video. Right click and hit "Show Video Info." Right click again and do "Copy Debug Info." The top left of the video and your clipboard should give you a pretty good idea of the metrics you should be tracking.
  - abstractbill 15y ago
    I would be very surprised if the most appropriate metrics were the same for static and live video.
emmett 15y ago
We are always working really hard on quality of service for video. For example, note the button we have added to report video problems. The biggest problem here is measuring quality - none of the obvious metrics really correlate. That said, sorry you had a bad experience and we will strive to make sure in the future you have a good one.
ROFISH 15y ago
I've had nothing but great experiences from the Justin.tv/Twitch.tv team regarding their tech. NASL and Dreamhack both just had fairly crappy streaming setups and equipment, in my opinion.
- steven_h 15y ago
  When I watched NASL the first day everything played great for the majority of the day then my stream started randomly locking up for no reason, just the video, the audio would continue to play then the stream would catch up a few seconds later. I'm on a high end gaming PC with oodles of RAM / SSD / i7 on a 50 down 10 up connection so I don't think that watching a stream in 1080p would tax my computer too much. I also don't think it was the NASL team's fault because the same thing happens on other streams periodically. It seems to be a bandwidth issue from justin.tv to the end user but it could be anything, all I know is that it is quite annoying. The next few days everything worked great again.

emmett 15y ago

We are always working really hard on quality of service for video. For example, note the button we have added to report video problems. The biggest problem here is measuring quality - none of the obvious metrics really correlate. That said, sorry you had a bad experience and we will strive to make sure in the future you have a good one.

dsl 15y ago
Go to YouTube and play a video. Right click and hit "Show Video Info." Right click again and do "Copy Debug Info." The top left of the video and your clipboard should give you a pretty good idea of the metrics you should be tracking.
- abstractbill 15y ago
  I would be very surprised if the most appropriate metrics were the same for static and live video.

emmett 15y ago

ROFISH 15y ago

I've had nothing but great experiences from the Justin.tv/Twitch.tv team regarding their tech. NASL and Dreamhack both just had fairly crappy streaming setups and equipment, in my opinion.

steven_h 15y ago
When I watched NASL the first day everything played great for the majority of the day then my stream started randomly locking up for no reason, just the video, the audio would continue to play then the stream would catch up a few seconds later. I'm on a high end gaming PC with oodles of RAM / SSD / i7 on a 50 down 10 up connection so I don't think that watching a stream in 1080p would tax my computer too much. I also don't think it was the NASL team's fault because the same thing happens on other streams periodically. It seems to be a bandwidth issue from justin.tv to the end user but it could be anything, all I know is that it is quite annoying. The next few days everything worked great again.