Unfortunately, I think you are 100% right. I thought they could help with easy-to-do tasks which they were competent enough to do, but not only they failed wit

Unfortunately, I think you are 100% right. I thought they could help with easy-to-do tasks which they were competent enough to do, but not only they failed with this, now this happens. This is not just incopetency, like you said, this is fraud by all means.