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Very true. And customers should always check on things too. But I can also understand how a customer that goes with the flow of a car dealership smoothing throu
by ineedasername 5y ago
Very true. And customers should always check on things too. But I can also understand how a customer that goes with the flow of a car dealership smoothing through these things (when they should be more deliberate about) doesn't realize what's happened.
That abstract scenario aside, it's pretty bad that the insurance & dealership didn't flag anything in this issue when the Tesla was purchased. Even if they only gave a pro-forma "do you want to keep your current level of coverage?" It's bad... they're the experts on these things and should advise customers appropriately.