In the context of the article, a strategy of selectively doing nothing only works, where the usual behaviour is well known to support, devs, colleagues et al. i

In the context of the article, a strategy of selectively doing nothing only works, where the usual behaviour is well known to support, devs, colleagues et al. in an organisation. It is more of an exercise in how to manage expectations, mitigate frivolous attempts, seamlessly categorise and delegate requests, rather than any overall inaction.