In your case, your rubber duck is the email editor. The trick is that your efforts to summarize and clarify the problem for someone else and doing your due dil

In your case, your rubber duck is the email editor. The trick is that your efforts to summarize and clarify the problem for someone else and doing your due diligence for others that you may not have done for yourself at first before you _actually_ press send is oftentimes enough to solve the problem outright. If it doesn't work, you're ready to go with an amazing summary of the problem already.